Tueday Tip

THE KIND OF CLIENT I DESIRE

I have been reading articles, listenting to podcasts, taking master classes on the subject of THE KIND OF CLIENT YOU DESIRE. For the last few months, the following story has come to mind several times.

The picture above is the Mystic River and the Drawbridge that separates Mystic from Groton in Southeastern CT. The brown brick building in the background is an Apartment, Retail and Office building. I had a client that moved into this building in the late 1980s, her apartment was on the top floor, corner apartment with huge windows that went from the high ceilings to the floor. I would take my lunch break in between cleaning jobs to watch the ships come in and go out . . . the best memories ♥

One summer they were filming a movie in this little Mystic Village – the movie was 𝓜𝔂𝓼𝓽𝓲𝓬 𝓟𝓲𝔃𝔃𝓪. I was blessed to be stuck in Mystic for the day during one of the filmings . . . the traffic, the film crews, the cars Oh My!! At first I was pissed that I couldn’t get to my other 2 cleaning jobs – then after some schedule rearranging, I was able to say “f**k it” let’s see if we can spots some stars. My client had binoculars in every room of her apartment – she either liked watching the boats and the view like myself or she was a stalker, I never found out for sure!

I got stuck on the best day at my clients. It was on THIS DAY to watch this scene:

The Idyllic Film Locations of Mystic Pizza — LocationsHub

Okay, so I’m done rememorizing about being on the movie scene …..

I had only been cleaning in this building for about six – eight months, one day the door at the top of these narrow steep stairs the “Help” had to use was locked. I went back down the narrow, steep stairs into the lobby and took the elevator up to the floor of the apartments. The elevator stopped at a floor on the way up and two young ladies stepped inside, they looked my age maybe a couple years older. They were dressed for a day in the village . . . sorry to say but they looked “Preppy”. Me, I had on my “own version” of a uniform: beige Khaki shorts ironed with a crease down the middle, an ironed white t-shirt, work boots, some cool socks, sunglasses with my malticulously packed cleaning tote and bucket along with my best friend at the time “Ms. Oreck” (she had her own name badge…not kidding).

It was quiet in the elevator, I started humming to the sleepy elevator music. One of the young ladies turned around, looked at me up & down and said “next time use the service stairs, you people are not suppose to ride this elevator”. I said “what people?” she wouldn’t say anything, I repeated “what people?” the other girl now was checking me out up & down. I just stood there, still humming, standing proudly, standing with Self-Worth intact – because that was the soul purpose of these two . . . excuse me . . . bitches. Their purpose was to tear me down with that statement.

As they were exiting the elevator I said “Enjoy your day in Mystic ladies” and when the doors shut – I flipped them off – well I actually flipped off myself because the door on the inside of the elevator was like a mirror but it doesn’t matter I got it out of me….right? I thought to myself, I will have to tell my client in case these two ladies say something to management. Now, prior to this event I was not sure about the working relationship I had with this client – she was a little difficult to work with, I did like the challenge though. We butted heads on a few issues about cleaning, again I did like the challenge. I wasn’t quite sure how she was going to take this news of my confrontation of the other apartment tenants.

As I entered my client’s apartment she was going out, I said to her “I need to talk to you about something that just happened with a couple of tenants in the building”. I told her the story, she said “I will be right back, you can start cleaning wherever you like I’m going out for the day but I will be right back”. As she left my heart is beating, I can’t think of where she went to, what is she going to do? She was back within thirty minutes – she asked me to come into the kitchen, she had on the counter, a key (to the door that was locked at the top of those narrow stairs), a parking pass (that never expired), a sledge card (for me to take the elevator whenever I wanted to). She said she talked to management, that if those girls are the type of tenants they rent to she (my client) will not sign another years lease. I had wondered what kind of client she would be for me and my company – well I found out on that day.

SHE IS MY CLIENT – SHE IS THE CLIENT I DESIRE.

Moral of this story: don’t waste your time and effort to making sure that your clients are these “BIG TICKET CLIENTS” that will bring in a whole lot of moo-la, you need to make sure your client will stand toe-to-toe with you in your struggles, that they have the same passions, ethics, values that you carry with you throughout your day. Those are your clients, those that are willing to hold the gate open for you to a place where you can be respected and honored.

Peace ♥ Harmony

Cheryl XO

Bungalow Apartment organize and clean

Cleaning is one of the most tiresome chores that one needs to do on a regular basis.  You may wish to have a sparkling apartment that always looks as though it has just been renovated, but, most of the time, it remains only a fantasy as you find it very difficult to decide where to start cleaning. You may start the cleaning process, but, other obligations get in the way, at the end no matter how hard you try- things still look the same. So, what should you do in order to keep your apartment clean and presentable or to get ALL your deposit returned to you with your Apartment Move-Out Procedure? 

Well, I have an idea . . . Hire CC Home Concierge Company

Apartment Cleaning Prices List

Apartment cleaning prices are based on one-time cleans like a vacant apartment or move-out cleaning. The two most intensive areas for cleaning in an apartment are the kitchen and bathrooms, and the time and effort to clean a bathroom is significantly more than it is to clean a bedroom or a living room, and you’ll see that reflected in my Apartment Cleaning Price List. 

Bedrooms Bathrooms Price
4 2 $140 to $200
3 2 $135 to $180
2 2 $100 to $130
2 1 $90 to $120
1 2 $80 to $110
1 1 $60 to $90

Cleaning Service Add-Ons

 Look to see what you can add to your regular clean. Expect to pay:

  • Indoor pets – $5
  • Doing the laundry – $10 to $50
  • Window cleaning – $50
  • Cleaning the insides of the windows – $10
  • Cleaning the fridge – $12
  • Cleaning the interior of the oven – $15
  • Cabinet organization – $50 (depends on the size/amount of cabinets)

*Once you become a member of the CCHC Team a discounted price will be worked into a customized flat cleaning fee for your cleaning needs* 

Apartment Deep-Cleaning Rates Per Hour

In general, average hourly rates for apartment Deep-Cleaning services are $20 to $40 per worker per hour, with many jobs totaling between $80 and $160 (4 hr/clean). Prices depend on the number of rooms and bathrooms, and the extent of the cleaning needed. Some cleaning companies advertising a specific dollar amount for the first three hours – then a different rate for each subsequent hour, the below is the flat rate fee CCHC charge.

One-Time Clean Standard Clean Deep Clean Move Out Clean
Small 1-bedroom one-bathroom apartment cleaning, the average cost $75 (3.75) $107 (5.35) $127 (6.30)
Large 3-bedroom, 2-bathroom apartment cleaning, starts at $135 (6) $180 (9) $215 (11)

 

Move-Out Cleaning Cost

The average cost of move-out cleaning in an empty apartment is between $127 and $215. Vacant apartment cleaning or move-out cleaning, as it is also known, it’s a deep clean of an empty apartment, and that time is spent doing the best work possible to help renters ensure they get as much of their deposit back as possible – I focus on getting it ALL back!.

Bedrooms Bathrooms Price
4 2 $220 to $275
3 2 $170 to $215
2 2 $140 to $190
2 1 $127 to $175
1 2 $85 to $127
1 1 $75 to $120

 

 

Peace & Harmony

XO Cheryl

 

Maintain Your Professional Image

Commercial Cleaners_Postcard_072019

Along with having a healthy working environment for your customers, clients and improving morale among your staff.

Our office cleaning services will provide your business with a worry-free way of maintaining a professional and friendly atmosphere day after day and our office cleaning services are always designed around your company’s particular
organizing and cleaning needs.

Service Details

• Clean and dust all horizontal surfaces and blinds
• Dust furniture, light fixtures, desks and computer
• Vacuum all carpet surfaces and rugs
• Clean and sanitize bathrooms
• Sweeping, vacuuming and mopping of floors
• Entrance, reception area, and foyer cleaning
• Clean front door and interior windows
• Cleaning of light fixtures and baseboards
• Stair and elevator cleaning
• Wipe and disinfect common using area such as doorknobs, telephones and light switches
• Cleaning kitchen and lounge area that includes: Sinks, countertops, microwaves, toasters, ovens, and refrigerators
• Trash gathering, collection, and removal
• Change garbage bags and then place them in the disposal area.

Contact me to schedule a complimentary consultation today! (860)961.6824 or  cchomeconcierge@gmail.com 

Are You Looking For That One Unique Gift For The Love In Your Life?

This message is for all the husbands, boyfriends, and partners out there!

Are you struggling to find that perfect gift that will bring happiness to your ‘Sweety’ this Holiday Season and throughout the year?

Hire a Home Concierge – I provide a holistic approach to cleaning and organizing along with so much more affordable services to bring more mental wellness and peace of mind to your lovely!

I have gift certificates available in $20, $50, $100 values, please contact me to order (or) to download and print your certificates – I do have some already wrapped, with a gift tag. Great time saver!

Peace & Harmony ~ Cheryl

This is the most overlooked room when staging your home for sale

Great staging tips for the bathrooms when Home Staging your home to get the most profit from the sale.

 

 

Peace & Harmony ~ Cheryl

Would like to get help with Home Staging your home? If you’d like to schedule a 30+ minute consultation with me to learn how a Home Concierge /  Stager can help you get the most profit from the sale of your home – Call me: (860)961.6824 or Email me: cchomeconcierge@gmail.com.

Helping The Homeless

What a wonderful program in Nashville – We could use this kindness all over the country~

“Our homes are mirrors of ourselves. They reflect our importance, our character, or indecision, our spirit and our desires. Our homes tell a story about how we feel about ourselves and the world around us.”

Peace & Harmony ~ Cheryl

Complete guide to living pass 100 years old with little regret

I hope you are inspired as I was when I first watched this documentary a year ago

I like to think these three have stuck around . . . .

Peace & Harmony ~ Cheryl

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