Posted in Mind Set, Small Business Concierge, workplace

You Might Need A New Perspective – Not A New Job!

pexels-photo-perspective

Interviewer: “ So what do you do at work?”

Person 1: “I just take out the trash, wherever there is trash I take care of it”.

Interviewer: “So you’re a lab technician . . . a Scientist?”

Person 1: “No, I just take out the trash”.

Interviewer: “Well, excuse me for not having clarity in my reference to the lab technician and  Scientist – but truly you are when it comes to taking out the trash, especially nowadays. It’s not just throwing it in one spot and that’s it, it’s performing an analyst of the trash to see what you will drop off by the categorized piles of trash, you’re brain is thinking in a logistical and strategical pattern to where you will be bringing the trash all while you are using efficiency with your time and labor to get from one end of your workplace to another. So, you see you’re not just taking out the trash”.

Person 1: “I never looked at my job in that way before”.

Interviewer: “You’re Welcome!”

The above is from a conversation I had with an employee years ago at Mohegan Sun – the employee is still there, has moved on to being a manager all because he changes his mindset about his job.

I worked in a factory in Florida at the height when all these small electronic companies were popping up. I assembled and soldered PC Boards for various computer operators at my employments. There was a time when I was working in Tampa Florida at this mid-size factory – the PC work side had slowed down because of the delay in our Field Technician Training. When this happened you went to perform your side task jobs – these tedious jobs that needed to get done, but nobody liked doing them.

One of these jobs was to punch holes in the plastic covers that protected the PC boards out in the fields. It required a one 1” hole in the top center. This job was on my side task list when there was downtime. I hated this freakin’ job – I hated the sound of the machine (it got in the way of hearing the music) – I hated sitting there doing the same extra thing every minute of my shift – I hated picking up all the plastic discs and saving them (we used them in the field as spacers) this little factory was way ahead of the times.

After work on that Friday, we all meet at a local bar for Happy Hour to gather and bitch about our jobs, not me, I loved my job I just hated doing this side task. Someone yells to me from across the bar  “Hey Cheryl, we’re going to need 500 of those covers next week”, I said to him “oh my God, 500? it takes me 2 days to get 50 done. My friend sitting next to me says “you know sometimes it’s the way you look at a situation that makes you unhappy about it, change the way you look at it”. I thought, WOW she gets very psychological after a few glasses of wine! But, something to ponder. . . . . 

The following Monday, I went to work with a new perspective of that shitty job. I asked my manager if he knew what was the most covers done in an 8-hour shift, he gave me a number I wrote it on a piece of notebook paper taped it to my machine – asked my department lead if I could turn the music up a little louder, she said absolutely. I sat at the machine and expressed that I did not hate her today! I had all my amenities within reach and I began to punch holes. I surpassed 50 in that 8-hour shift. I was 20 years old at the time and have carried that lesson of Mindset with me throughout my career(s) and in my life. The number on the paper was 44!

Peace Harmony & Looking at it differently!

 

XO Cheryl

Posted in Business Concierge, Clarity, Meetings, office organization, Uncategorized, women business owners

It’s More Than A Lavish Luxury

 

meeting planningSMALL BUSINESS CONCIERGE

Small businesses sometimes need extra support for specific projects or ongoing needs, without the need or hassle of hiring an additional employee.

 If you don’t want to take on the added expense of a full or even part-time assistant or additional employee, you can still get the help you need… just when you need it. 

 A cost-effective solution, our team can serve as a personal small business concierge that makes phone calls, arrange travel or other bookings, provide internet research or complete to-do lists. 

As part of a growing trend of outsourcing business tasks, small business concierges are playing an important role in today’s business workplace by providing cost-saving benefits to businesses and individuals. 

Concierges can perform many of the same services as office-based employees but without the associated costs such as payroll tax, worker’s compensation, superannuation, sick, and other leave, or training, office space, cell phone, etc. 

The list is endless; just let us know what your goals are and we can create a customized program to suit your business needs. 

Please communicate the details – the more specific information from you helps to ensure the fastest and most accurate response possible. Feel free to contact Cheryl @  CC Home Concierge Co. to schedule a 30-minute complimentary consultation at (860)961-6824.

 

Posted in Airbnb, artists, Business Owner, Clean and Organize, Closet Organization, Declutter, Holistic Cleaning, Holistic Organizing, Home Concierge, Mystic CT, southeastern ct, Unique Service, women business owners, Writing a book

It’s Never Too Late For Fairy Tales

I am not looking

Peace & Harmony ~ Cheryl

*********************

Are you looking for a Fairy Godmother in your life? Comment me @ cchomeconcierge@gmail.com. We can talk about what the next step will be, you already made the first step. I’m so proud of you!

Like me here – Facebook – homeconciergeandorganizer

20% off First Concierge Service Booked – Offer good until 4/30/19

Posted in Business Etiquette, Manners, Meetings, Uncategorized

6 Tips To Consider When Planning A Business Luncheon

business-lunchI want to share with you what I’ve learned from being a Meeting Service Concierge in the past when it comes to Business Luncheon Meetings. I am no Emily Post, but I know a thing or two about what makes an outstanding luncheon meeting.

Business luncheons are the perfect way to conduct less formal client meetings. Sharing a meal gives you a chance to get to know one another on a more personal level. Though client lunches may be a bit-less informal meeting, you’re still discussing business. . . Right? As such, you want to make sure you bring your best “game plan”.

A poorly-planned business lunch that ignores the rules of etiquette will leave a lasting impression – and not a good one. Think about some of the business luncheons you have attended. Was there an awkward moment when the bill came? Have you ever sat waiting for the host of the meeting? Did the host drink a bit too much? Make sure you’re ready to ace your next business luncheon and make a positive impression with these planning tips:

1. Consider the Setting

Where you decide to host your business lunch isn’t always up to you. It depends on your clients, their availability, and everyone’s time commitments. If you’re planning a lunch at a restaurant, select a few options in an area convenient to everyone. Choose places you know well, and ask your guests their preferred venue.

Similar rules apply when planning an in-office lunch. If you’re bringing lunch into your office, though, you’ll take the lead in planning. Reserve a private space in your office (preferably a conference room) and choose a reliable caterer to serve an array of foods. Don’t be afraid to lean on the caterer for advice. They’re the food experts, after all. Your office manager or coordinator can lead you in the right direction if you don’t know where to start. Ask your guests if they have any food preferences, dietary restrictions and food allergies in advance. This will prevent the embarrassment of someone sitting out while the rest of you are eating.

2. Be Respectful of Time

No matter the meeting place, you want to respect your guests’ time. Arrive early and check the small details, especially if you’re having an in-office lunch catered. Do you have plates and utensils? Is there a comfortable place to sit and eat? Business lunches are a casual way to conduct business, but don’t let the informality distract from your purpose of the meeting. Prepare for your meeting in advance by drafting an itinerary of the meeting to keep yourself focused. It’s your job to politely keep the conversation on-topic throughout the meal. As a rule of thumb, don’t launch into business conversation until after drinks have been served and meals ordered. Instead, prepare some topics in advance to engage your client in small talk.

3. Order Smart

If you’re hosting your client at a restaurant, there are a few rules of etiquette to keep in mind. Let your guest order a drink first, so they don’t feel inhibited by your choice of non-alcoholic drink. If you’re meeting during business hours, you might want to  play it safe and steer clear of alcohol. But this doesn’t mean your guests should, too. You want them to feel comfortable.

When ordering your meal, follow your guests’ lead. If your guest orders something light, you’ll want to follow suit. Messy foods that are difficult to eat can distract from the business topic at hand, like someone licking their fingers from eating buffalo wings is certainly a distraction.

4. Talk Less Listen More

As the host, you want to do more listening than talking, apart from facilitating the meeting itinerary. Keep your phone off and out of sight throughout the meeting, and resist any urge to peek at messages or answering the phone – unless it’s of importance and has to do with the business luncheon.

5. Keep Lunch Etiquette in Mind

If ever there was a time to be on your best manners, a business lunch is one of them. Keep your napkin in your lap, and wait until everyone is served to begin eating. Ask your guests to pass items like salt and pepper, bread and butter to you, rather than reaching across the table. When finished, don’t push your plate away or stack it. Lay your utensils down on your plate so that your server knows to clear your plate.

*Here is a list of 10 etiquette tips for business luncheon 

6. Pick up the Check

As the host, it’s your responsibility to pay for the meal. An easy way to handle the check is to give your server your credit card when you arrive to the restaurant or meeting event space. This way the bill won’t arrive at the table and awkwardly interrupt your discussion. If you’re hosting an in-office lunch, you should order and pay for everything well in advance. This is also the time for you to access your meeting with your itinerary. Have you covered everything you intended? If not, try to find a way to cover remaining items and conclude the meeting with a positive message.

A lot of great deals have been made over a great meal.

Peace & Harmony ~ Cheryl

Blog end post Contact me if you need help with your next business event.
Posted in Coaching, Concierge, Finance, Goals, Meetings, office organization, Professional Organizer, southeastern ct, women business owners

What To Do With a Business Concierge

busy mom juggling tasks

Concierge for Small Business

Businesses sometimes need extra support for specific projects or ongoing tasks without the need for hiring an additional employee. If you don’t want to take on the expense of a full or even part-time assistant, you can still get the help you need . . . just when you need it.

CCHC can serve as a business concierge to assist with:

  • Make phone calls
  • Arrange travel or other bookings
  • Packing / unpacking
  • Provide internet research
  • Complete to-do lists
  • Business clerical tasks (filing, clean up emails and calendars, etc.)
  • . . . And so much more

It’s a cost effective solution to a growing trend of outsourcing your business tasks. Business concierges are playing an important role in today’s business environment by providing cost-saving benefits to both the business and individual. The Business Concierge can perform many of the same services as office-based employees, but without the associated costs such as payroll tax, health insurance, workers compensation, sick and other leave, training, office space (we usually bring our own setup), phone, etc.

By providing a Business Concierge, companies are not only providing a valuable tool for employee satisfaction and retention, but are alleviating the time burden that some business tasks place on the company’s resource.

Something to think about – Offer Business Concierge service to your employees, you will give your staff:

  • Reduced stress levels knowing personal tasks are being handled professionally and confidentially
  • Fewer distractions from work related tasks
  • Increased focus on their work during working hours
  • More quality time to spend on their home and family life

Would you like to get more organized at the office? If you’d like to schedule a 30+ minute free consultation with me and learn how a Business Concierge can help you get organized or finish up some projects with dead lines. Call me (860)961.6824 or Email me: cchomeconcierge@gmail.com

Peace & Harmony ~ Cheryl